There has been a change to the way users log in to Patient Access to improve security. Users will now need to input a one-time passcode (OTP) that is sent via SMS to their registered mobile number, alongside their log-in credentials.  

There will be an updated guidance on the Patient Access website to support users. 

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We will be closed for training on the afternoon of Thursday 9th March.

If your issue can wait, please call us when our phones open as normal at 8.00 on Friday 10th. If it needs to be dealt with that day, please call 111. If it is an emergency, please call 999.