North Shropshire PCN
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Request advice or information from Monday to Friday: 8:00 – 18:30 and receive a same day response.

Making the most of your General Practice

This comprehensive guide helps you understand what to expect from your general practice (GP) and shows you how to work effectively with your healthcare team. By understanding your role as a patient and how the NHS works, you can receive the best possible care and support, for example:

  • How to prepare for appointments and communicate effectively with your GP
  • Understanding different healthcare professionals in your practice
  • When to book appointments versus using alternative NHS services
  • Your rights and responsibilities as an NHS patient

For the complete guide with detailed information and practical tips, visit: https://www.england.nhs.uk/long-read/you-and-your-general-practice-english/.

Monday 22nd July 2024 – Global IT outage information

Dear Patients,

Following the global IT issue on Friday 19th July, our systems are now up and running but slowly, and with limited functionality. If you have an appointment booked in the next couple of days please attend as normal unless we get in touch. Please bear with our staff as we work through. If you have non-urgent calls, we would appreciate it if you could wait until later in the week, and utilise the NHS App for repeat prescriptions and 111 for general medical advice where possible.

Many thanks
Plas Ffynnon Medical Centre