If you are taking regular medication then you will receive a repeat prescription slip. You may order more supplies by:
- ordering online – please ask at the Dispensary for a secure password for Patient Access (I.D. required).
- Phoning POD (see below)
- calling into the Surgery and handing the slip in to the Dispensary
- asking a friend or relative to drop the slip in to the Dispensary
- posting the slip to us
- faxing the slip to us on 01691 668030
- putting the slip in the letterbox at Plas Ffynnon
All prescriptions take at least two working days before they are ready for collection (if you have posted your request, you may have to allow longer).
If your prescription will run out over the weekend or Bank Holiday, please allow extra time for this.
Please do not ring the Reception number for repeat prescriptions.
Prescription Ordering Direct (POD)
The POD team is located at William Farr House in Shrewsbury. The number is 03333 583 509. Calls to the POD are charged at a local rate – the same as calling an 01743 number. However if you have free calls or minutes as part of your phone package/contract, then the call will be free. The POD team is part of the NHS Shropshire Clinical Commissioning Group, and is not employed by your surgery. They have access to your surgery medical records, but cannot book appointments etc. All of your records are accessed securely and confidentially.
For any medication queries, please telephone Reception and they will direct you to the most appropriate person.
To use EMIS Patient Access you will need a Practice ID Number and Access ID Number which is obtained from the Practice, and, in conjunction with a password, will be unique to you.
If you live outside Oswestry, Gobowen and Morda, you may obtain all your medicines from our Dispensary. The Dispensary is open 8:30am-6:00pm Monday to Friday (except on Thursday when it closes at 5:00pm).