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Prescriptions

 

Regular Medication

​If you are taking regular medication then you will receive a repeat prescription slip. You may order more supplies by:

  • ordering online, normally via the NHS App

    which lets you order repeat prescriptions, book appointments and access a range of other healthcare services. https://www.nhs.uk/nhs-app/.

  • Contacting POD (see below)
  • calling into the Surgery and handing the slip in to the Dispensary
  • asking a friend or relative to drop the slip in to the Dispensary
  • posting the slip to us
  • faxing the slip to us on 01691 668030
  • putting the slip in the letterbox at Plas Ffynnon

All prescriptions take at least two working days before they are ready for collection (if you have posted your request, you may have to allow longer).

If your prescription will run out over the weekend or Bank Holiday, please allow extra time for this.

Please do not ring the Reception number for repeat prescriptions.

​Prescription Ordering Direct (POD)

​The POD team is located at William Farr House in Shrewsbury. They should be contacted via email shropshire.pod@nhs.net If you have no access to email then they can be phoned on 03333 583 509. Calls to the POD are charged at a local rate – the same as calling an 01743 number. However if you have free calls or minutes as part of your phone package/contract, then the call will be free. The POD team is part of the NHS Shropshire Telford & Wrekin Integrated Care Board, and is not employed by your surgery. They have access to your surgery medical records, but cannot book appointments etc. All of your records are accessed securely and confidentially.

​Medication Queries

​For any medication queries, please telephone Reception and they will direct you to the most appropriate person.

Dispensary

If you live outside Oswestry, Gobowen and Morda, you may obtain all your medicines from our Dispensary.  The Dispensary is open 8:30am-6:00pm Monday to Friday.