The NHS and IPSOS produce an annual survey of the GP practices in England, made up of 2.65 million questionnaires, and the 2023 results have just been released.<\/p>\n\n\n\n
Some of the key findings are summarised in the table below.<\/p>\n\n\n\nQuestion<\/td> Plas Ffynnon<\/td> National Average<\/td><\/tr> Is it easy to get through to this GP service by phone?<\/td> 79%<\/td> 50%<\/td><\/tr> Are the receptionists at this practice helpful?<\/td> 92%<\/td> 82%<\/td><\/tr> Are you satisfied with the GP appointment times available?<\/td> 58%<\/td> 53%<\/td><\/tr> Were you satisfied with the appointment you were offered?<\/td> 84%<\/td> 72%<\/td><\/tr> Was the experience of making an appointment good?<\/td> 76%<\/td> 54%<\/td><\/tr> Was the healthcare professional they saw or spoke to good at giving them enough time during their last general practice appointment?<\/td> 88%<\/td> 84%<\/td><\/tr> Did you feel the healthcare professional recognised or understood any mental health needs during your last general practice appointment?<\/td> 87%<\/td> 81%<\/td><\/tr> Did you feel your needs were met during your last general practice appointment?<\/td> 96%<\/td> 91%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n